LIBRARIES AND MARKETING AS A STRATEGIC ELEMENT OF IMPROVING THE QUALITY OF THEIR SERVICES
Abstract
The study is part of my thesis on: "Municipal Libraries in a Crisis: Designing and Creating a Communication Action Plan for Libraries Survival and Development". It was prepared in 2015 as part of the Master's Degree Program in the Department of Cultural Management of the Hellenic National Academy of Sciences, supervised by Professors Irene Sifaki and Marianna Psylla.