Effective Communication Skills to manage the Library: Relations between Managers and Librarians


  • Asiye Kakirman Yildiz University of Marmara, Information and Records Management Department, Kadıköy – İSTANBUL / TURKEY


Libraries, effective communication, library management, librarians, managers


As a non-profit service enterprises, the management of libraries and other institutions as well as brought about by the cooperation of communication between managers and employees is of great importance. Based on user satisfaction librarians libraries or librarians, managers administer their communication managers in this process it plays an essential role in the success of the library. Indeed, feedback from users, librarians and library managers and employees working in the library's performance as an indicator of corporate success is very concerned.