A Qualitative Examination about Providers’ Perceptions and Recommendations Regarding the Role of Public Librarians in Addressing Communities’ Health Literacy

Abstract

We assessed health care providers’ perspectives on libraries as a source of health information and elicited input on how to adequately prepare public librarians to provide health information services. Sample text-based reference transactions were shown to determine whether they think the health inquiries were adequately answered. Results showed that participants had favorable perspectives about public libraries, and thought that the public librarians’ role includes addressing the health literacy community needs. Participants provided recommendations for public librarians to improve health literacy. To enhance the ability of public librarians to meet the health literacy needs of their communities, diverse perspectives such as health care providers should be included in the development of a future training curriculum.