Core competencies for academic reference librarians in Croatia

  • Ivana Hebrang Grgic Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia
  • Daniela Zivkovic Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia

Abstract

The paper presents results of a survey of reference librarians in Croatian academic libraries. The survey is a part of an international study. Survey findings provide valuable data regarding skills and competencies needed in the reference departments today and in the future. Three groups of skills and competencies are analysed – general skills, technology skills and personal skills. Conclusions are made about the present competencies of Croatian reference librarians in academic libraries as well as about the importance of lifelong learning for improving their competencies in future. 

Published
2017-05-16
How to Cite
GRGIC, Ivana Hebrang; ZIVKOVIC, Daniela. Core competencies for academic reference librarians in Croatia. Qualitative and Quantitative Methods in Libraries, [S.l.], v. 1, n. 3, p. 247-256, may 2017. ISSN 2241-1925. Available at: <http://qqml-journal.net/index.php/qqml/article/view/61>. Date accessed: 17 sep. 2019.