CENDÓN, Beatriz Valadares; ALMEIDA SOUZA, Juliana Lopes de.
A method for measuring satisfaction of users of digital libraries: a case study with engineering faculty.
Qualitative and Quantitative Methods in Libraries, [S.l.], v. 4, n. 1, p. 11-19, june 2017.
Available at: <http://qqml-journal.net/index.php/qqml/article/view/221>. Date accessed: 25 sep. 2020.